Privacy Policy:

Rescue Restoration (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us through forms or chat, or otherwise engage with our services.

1. INFORMATION WE COLLECT

We may collect the following types of information when you interact with our website or services:

Personal Information:• Names, phone numbers, email addresses, mailing addresses, or other details you provide via forms, chat, or phone.

Technical Information:• IP address, browser type, device type, and operating system.

Usage Data:• Pages visited, time spent on site, referral source, and interactions, collected through Google Analytics 4 (GA4) and cookies.

Cookies & Tracking:• Small data files stored on your device to improve user experience and analyze traffic.

2. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

• To respond to inquiries, schedule appointments, or provide requested services.
• To send service-related updates, promotions, or follow-ups (where consented).
• To improve our website functionality, user experience, and marketing efforts.
• To detect and prevent fraud or unauthorized access.
• To comply with applicable laws and regulations.

1. SHARING OF INFORMATION

We do not sell your personal information. However, we may share information in limited cases:

Service Providers:• With trusted vendors who help us operate our website, analytics, or customer communication tools.

Legal Requirements:• If required by law, subpoena, or court order.

Business Transfers:• In connection with a merger, acquisition, or transfer of assets.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

• Improve website performance and navigation.
• Analyze traffic through GA4.
• Support chat or form functionality.

You can manage or disable cookies through your browser settings. If required by law in your region, we will display a cookie banner to collect consent.

5. DATA RETENTION & SECURITY

Retention:• We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

Security:• We use industry-standard safeguards (including encryption, firewalls, and secure hosting) to protect your data.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access & Portability:• Request a copy of the personal data we hold about you.

Correction:• Update or correct your personal information.

Deletion:• Request that we delete your information, subject to legal obligations.

Opt-Out of Marketing:• Unsubscribe from promotional emails or texts.

California Residents (CCPA):• You have the right to know what categories of personal information we collect and the right to opt-out of “selling” personal data (we do not sell data).

EU/EEA Residents (GDPR):• You may exercise data subject rights, including withdrawal of consent and restriction of processing.

To exercise these rights, contact us at marketing@rightrestorationpartners.com.

7. CHILDREN’S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. CONTACT US

If you have questions, requests, or concerns about this Privacy Policy, please contact us:

Rescue Restoration
Email: marketing@rightrestorationpartners.com

SMS PRIVACY POLICY

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By providing your mobile phone number to Rescue Restoration (“Rescue Restoration”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Rescue Restoration. Standard message and data rates may apply. Please contact your mobile carrier for details.

OPTING OUT

You may opt out of receiving SMS messages from Rescue Restoration at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at marketing@rightrestorationpartners.com.

USE AND PROTECTION OF MOBILE INFORMATION

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Rescue Restoration will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

CONSENT AND ACCEPTABLE USE

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS ACCEPTABLE USE POLICY

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Rescue Restoration (“we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

CONSENT REQUIREMENTS

You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

• A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
• Disclosure of the type and frequency of messages.
• A link to this AUP and our Privacy Policy.
• You must retain a record of consent, such as a timestamp or signed agreement.

SAMPLE OPT-IN LANGUAGE

“By checking this box, you consent to receive text messages from Rescue Restoration regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

REVOCATION OF CONSENT (OPT-OUT)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

IDENTIFICATION

All outbound messages must clearly identify Rescue Restoration as the sender, unless they are part of an ongoing conversation initiated by the recipient.

MESSAGE CONTENT RESTRICTIONS

You may not use our Services to send or facilitate content that includes:

Unsolicited or spam messages:• Advertising or promotional messages without explicit user consent; purchased phone lists or shared third-party consents.

Illegal or restricted content:• Child exploitation material; hate speech or incitement to violence; high-risk financial services (e.g., payday loans, crypto schemes); debt relief or credit repair services; cannabis, CBD, or other controlled substances; prescription drugs without a license; gambling or betting content; “make-money-fast” or deceptive income claims.

SHAFT content:• Sexually explicit material; hate-based content; alcohol promotions; firearms and ammunition sales; tobacco or vaping products.

Fraudulent or malicious content:• Phishing or impersonation; malware, spyware, or viruses.

EVASION AND ABUSE

You may not: use URL shorteners from shared public domains (e.g., Bit.ly); misspell keywords or evade detection filters intentionally; send similar messages from multiple numbers (“snowshoeing”); or alter headers or spoof sender identity.

FREQUENCY AND RECONFIRMATION

If you send recurring messages, you must inform users of the frequency, include regular reminders about opt-out options, and reconfirm consent periodically as required by law.

ENFORCEMENT

Violations of this Policy may result in: warning or temporary suspension; termination of access to messaging services; or reporting to telecommunications carriers and regulatory bodies. We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

PRIVACY AND DATA USAGE

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at marketing@rightrestorationpartners.com.

SMS TERMS & CONDITIONS

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Rescue Restoration (“we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

BRAND NAME

Rescue Restoration

TYPES OF MESSAGES YOU MAY RECEIVE

By opting in, you may receive:

• Appointment reminders
• Account notifications
• Product or service updates
• Customer support communications
• Promotional and marketing messages (only if consented to)

MESSAGE FREQUENCY

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

MESSAGE AND DATA RATES

Standard message and data rates may apply. Please contact your carrier for details.

OPT-OUT INSTRUCTIONS

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

CUSTOMER SUPPORT

• Text HELP for assistance
• Email: marketing@rightrestorationpartners.com
• Call: Phone number listed in the footer of this site

PRIVACY & DATA USE

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

CHANGES TO TERMS

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.